Claire Charlier / Service Designer

Welcome! 

I am an aspiring project manager, leveraging Design thinking and Agile methodologies to develop digital experiences.

Up until now, I've led the creation of both internal and user-facing tools, hand-in-hand with cross-functional teams including remote resources. 

​​What I can do 

Service Design
User-centricity is at the heart of what I do. From discovering the insights of a problem, to delivering a minimal lovable...
User research and testing
I have conducted autonomously citizen interviews and tesing sessions both on client premises and in public spaces. I am a...
Design sprint facilitation
I've personally led two design sprints and organised an internal training about them for new joiners to be onboarded on this...
Wireframing & Prototyping
By collaborating with UX and UI designers, I gathered best practices on how to transition from low to high-fidelity clickable...
Digital product design and delivery
I have personally led the design and delivery of digital products for clients. I was responsible for planning and the day-to-day...
Functional analysis
I have produced user stories for the digital products I've designed. I've also supported backlog priorisation activities...
A few months ago, I decided to share my thoughts about my work on this blog. Make sure to have a look, and if you have any questions, I'll be happy to answer! 
Sometimes, I write about what I do!